Terms and Conditions for Lone Star Loaners
Effective Date: 08/31/2025
These Terms and Conditions (“Agreement”) govern the use of the website and services provided by Lone Star Loaners (“Company,” “we,” “us,” or “our”). By accessing or using our website or renting a vehicle from us, you (“Customer,” “you,” or “your”) agree to comply with these Terms and Conditions. Please read them carefully before making a reservation or using our services.
1. Rental Agreement
By booking a vehicle with Lone Star Loaners, you agree to the terms outlined in this Agreement. This Agreement governs the rental of vehicles provided by Lone Star Loaners, including the following:
- Eligibility: You must be at least 21 years of age (or the minimum age required by local law) to rent a vehicle. You must have a valid driver’s license and a credit card in your name for payment.
- Driver’s License: The renter must present a valid driver’s license at the time of rental. An international driver’s permit may be required for non-U.S. residents.
- Authorized Drivers: Only those listed on the rental agreement as authorized drivers may operate the vehicle. Additional drivers may be added to the agreement for an additional fee.
2. Reservation, Payment, and Cancellations
- Reservations: To secure a rental, a valid reservation must be made through our website or customer service team. Reservations are not confirmed until a booking confirmation email is sent.
- Payment: Full payment for the rental is due at the time of booking. We accept payment by credit card, debit card, or other accepted payment methods.
- Cancellations and Refunds:
- Cancellations made within [X hours/days] of the scheduled rental start time may be subject to a cancellation fee.
- Cancellations made after this period may result in no refund.
- Refunds are provided in accordance with our cancellation policy and will be credited to the original payment method.
3. Rental Period and Late Returns
- Rental Period: The rental period begins at the time specified in the rental agreement and ends when the vehicle is returned.
- Late Returns: If the vehicle is returned later than the agreed-upon return time, additional charges may apply. Late fees are charged at a rate of [insert rate] per hour or per day.
- Early Returns: If you return the vehicle earlier than the agreed rental period, no refunds will be given for unused rental days.
4. Vehicle Use
- Vehicle Restrictions: The vehicle must be used in accordance with the rental agreement. The following actions are prohibited:
- Driving under the influence of alcohol or drugs.
- Off-road use or use on unpaved roads, unless specifically approved by us.
- Subletting or allowing others to drive the vehicle without prior approval.
- Use of the vehicle for illegal purposes or in violation of local traffic laws.
- Mileage: A standard mileage limit is applied to each rental. Additional charges may apply if the mileage limit is exceeded. Please refer to your rental agreement for specific mileage terms.
- Fuel: The vehicle is provided with a full tank of gas. You must return the vehicle with a full tank. If the vehicle is not returned with a full tank, you will be charged for the fuel plus a refueling fee.
5. Insurance and Liability
- Insurance: Insurance coverage options are available for purchase at the time of rental. Basic coverage may be included, but you are encouraged to purchase additional coverage for protection against damage, theft, or accidents.
- Damage to Vehicle: You are responsible for any damage to the vehicle during the rental period. You must report any accidents, theft, or damage to us immediately.
- Liability: The renter is liable for any damage to the vehicle, third-party property, or injury to any person resulting from negligence, improper use, or failure to adhere to the terms of this Agreement.
- Third-Party Insurance: Your personal car insurance policy or credit card may provide coverage for rental vehicles. It is your responsibility to verify and understand your personal coverage.
6. Vehicle Return
- Return Location: The vehicle must be returned to the location specified in your rental agreement. If you return the vehicle to a different location, an additional fee may apply.
- Condition of Vehicle: The vehicle must be returned in the same condition as it was rented, with no additional damage or excessive wear. A cleaning fee may be charged if the vehicle is excessively dirty or requires special cleaning.
- Inspection: A Lone Star Loaners representative will inspect the vehicle upon return to confirm its condition. Any discrepancies in condition will be noted, and the renter may be charged for repairs or cleaning as necessary.
7. Privacy and Data Usage
We collect and process personal information in accordance with our Privacy Policy. By agreeing to these Terms and Conditions, you acknowledge that you have read and understand our privacy practices.
8. Indemnification
You agree to indemnify, defend, and hold harmless Lone Star Loaners, its affiliates, employees, and agents from any and all claims, liabilities, damages, costs, and expenses (including attorney fees) arising out of:
- Your use of the rental vehicle.
- Any violation of this Agreement or any applicable law or regulation.
- Damage to property or injury to persons arising from your actions during the rental period.
9. Governing Law and Dispute Resolution
- Governing Law: This Agreement will be governed by and construed in accordance with the laws of the state of [Insert State].
- Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to this Agreement will be resolved through binding arbitration, rather than in court, in [insert location]. If arbitration is not enforceable, disputes will be resolved in a court of competent jurisdiction in [insert location].
10. Limitation of Liability
To the maximum extent permitted by law, Lone Star Loaners is not liable for:
- Any indirect, incidental, or consequential damages arising from your rental of the vehicle.
- Loss of use, loss of profits, or any other financial loss.
- Damages resulting from your use of the vehicle, including third-party claims or accidents.
11. Modifications and Updates
We reserve the right to modify, amend, or update these Terms and Conditions at any time. When we do, we will post the revised terms on our website with an updated effective date. It is your responsibility to review these terms periodically.
12. Contact Information
For any questions regarding these Terms and Conditions, or to resolve any disputes, please contact us at:
Lone Star Loaners
Email: rentals@lonestarloaners.com
Phone: 469-409-4795
Address: 17811 Davenport Rd. Suite 1, Dallas, TX 75252
